Terms & Conditions

Last updated: November 25, 2025

Welcome to Slate Insulations (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our Service.

1. Use of the Service

1.1 Eligibility – You must be at least 18 years old to use our Service. By using the Service, you represent that you meet this age requirement.
1.2 Account Responsibility – If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 Prohibited Uses – You agree not to use the Service:

• For any unlawful purpose.
• To transmit viruses, malware, or harmful code.
• To engage in fraudulent, misleading, or harmful activity.
• To attempt to gain unauthorized access to our systems or data.

2. Intellectual Property

2.1 Ownership – All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, software, and designs, are the exclusive property of the Company and are protected by copyright, trademark, and other laws.
2.2 Limited License – We grant you a limited, non-exclusive, non-transferable license to use the Service for personal or internal business purposes, subject to these Terms.
2.3 Restrictions – You may not reproduce, modify, distribute, or exploit any part of the Service without our prior written consent.

3. Purchases and Payments

3.1 Pricing and Availability – Prices and availability of our products and services may change without notice.
3.2 Payment Terms – Payment must be made in full at the time of purchase unless otherwise agreed in writing.
3.3 Cancellations and Refunds – Any cancellations or refund requests will be handled in accordance with our applicable policies.

4. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites. You acknowledge and agree that we will not be liable for any damages or losses arising from your use of such third-party websites.

5. Disclaimer of Warranties

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, express or implied, regarding the operation of the Service, its accuracy, or its reliability. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Service;
• Unauthorized access to or use of our servers and/or personal information;
• Any interruption or cessation of transmission to or from the Service;
• Any viruses or harmful code transmitted by third parties.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

• Your use of the Service;
• Your violation of these Terms;
• Your violation of any third-party rights, including intellectual property rights.

8. Termination

We may suspend or terminate your access to the Service at any time, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of New Hampshire, United States, without regard to conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Hampshire.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. You are encouraged to review these Terms periodically for updates. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Website: https://slateexternalwallinsulation.co.uk/
• Phone: 0800 1455988